Legal Information:
Terms and Conditions
Welcome to Revolt IT & Appliance Repair! These terms and conditions govern your use of our website and services. By accessing our website and utilizing our services, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website or services.
1. Services
1.1 Revolt IT & Appliance Repair provides repair services for a wide variety of electronics and information technology goods.
1.2 All repair services are subject to availability and acceptance by Revolt IT & Appliance Repair. We reserve the right to refuse service at our discretion.
1.3 We aim to provide accurate estimates for repair services; however, the final cost may vary based on factors discovered during the repair process. We will inform you of any additional costs before proceeding with the repairs.
2. Warranty
2.1 We provide a limited warranty for repairs performed by Revolt IT & Appliance Repair. The duration of the warranty will depend on the nature of the repair, the type of goods or services involved, and what is considered reasonable in the circumstances.
2.2 The warranty covers the repaired components and associated labor performed by Revolt IT & Appliance Repair. It does not cover any pre-existing or unrelated issues with the device.
2.3 The warranty becomes void if the repaired device is tampered with, modified, or repaired by a third party without the explicit authorisation of Revolt IT & Appliance Repair.
3. User Obligations
3.1 By using our website or services, you confirm that you are of legal age and possess the necessary authority to enter into a binding agreement.
3.2 You agree to provide accurate and complete information when using our website or submitting repair requests.
3.3 You are solely responsible for the backup and security of any data or information stored on your device. Revolt IT & Appliance Repair is not liable for any loss or damage to data during the repair process.
4. Intellectual Property
4.1 All intellectual property rights, including trademarks and logos displayed on our website, belong to their respective owners.
4.2 The logo used on our website may be subject to copyright protection. It is possible that Revolt IT & Appliance Repair may own certain automatic rights to the logo as a result of copyright law.
4.3 Any use, reproduction, or distribution of the logo without explicit authorization from Revolt IT & Appliance Repair may infringe upon our rights or the rights of other intellectual property owners.
4.4 User-Generated Content: By submitting or sharing any content on our website, you grant Revolt IT & Appliance Repair a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute the content for the purpose of providing our services. You represent and warrant that you have the necessary rights or permissions to grant this license.
5. Payment and Pricing
5.1 Payment: All payments for our services must be made in accordance with the pricing and payment terms specified on our website or as agreed upon in writing or if there is a relvevant verbal agreement or custom which means that payment is due to us.
5.2 Pricing and Refunds: We strive to provide accurate and transparent pricing information. In the event of any pricing discrepancies, we will notify you and provide an opportunity to review or cancel the service. Refunds, if applicable, will be provided in accordance with our refund policy.
6. User Conduct
6.1 You agree to use our website and services in compliance with all applicable laws and regulations. You shall not engage in any activities that are unlawful, harmful, offensive, or infringe upon the rights of others.
6.2 Revolt IT & Appliance Repair reserves the right to terminate or suspend access to our website or services for users who violate these terms, engage in improper conduct, or disrupt the functioning of our website or services.
7. Limitation of Liability
7.1 Revolt IT & Appliance Repair shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of the use or inability to use our services or website.
7.2 To the extent permitted by law, our total liability for any claims related to our services or website is limited to the amount paid by you for the specific repair service in question.
8. Termination
8.1 Revolt IT & Appliance Repair reserves the right to terminate or suspend access to our website or services at any time without prior notice or liability.
9. Governing Law
9.1 These terms and conditions shall be governed by and construed in accordance with the laws of South Australia, without regard to its conflict of law provisions.
10. Modifications
10.1 Revolt IT & Appliance Repair may update or modify these terms and conditions at any time without prior notice. It is your responsibility to review the terms periodically for any changes.
10.2 Continued use of our website or services after any modifications constitutes acceptance of the updated terms and conditions.
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Privacy Policy
This Privacy Policy governs the manner in which Revolt IT & Appliance Repair collects, uses, maintains, and discloses personal information collected from users ("User", "you" or "customer") of the Revolt IT & Appliance Repair website ("Website").
1. Personal Identification Information
1.1 We may collect personal identification information from Users in various ways, including but not limited to when Users visit our Website, register on the Website, place an order, fill out a form, subscribe to the newsletter, respond to a survey, or engage in other activities, services, features, or resources we make available on our Website.
1.2 We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Website-related activities.
2. Non-Personal Identification Information
2.1 We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Website, such as the operating system, the Internet service providers utilized, and other similar information.
3. Web Browser Cookies
3.1 Our Website may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Website may not function properly.
4. How We Use Collected Information
4.1 Revolt IT & Appliance Repair may collect and use Users' personal information for the following purposes:
- To personalize user experience
- To improve our Website
- To process payments
- To send periodic emails
5. How We Protect Your Information
5.1 We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.
6. Sharing Your Personal Information
6.1 We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
7. Changes to This Privacy Policy
7.1 Revolt IT & Appliance Repair has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
8. Your Acceptance of These Terms
8.1 By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.
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Refund Policy
Thank you for choosing Revolt IT & Appliance Repair. We strive to provide quality repair services and customer satisfaction. This Refund Policy outlines the terms and conditions for requesting refunds for services provided by Revolt IT & Appliance Repair. Please read this policy carefully before proceeding with any repair services.
1. Eligibility for Refunds
1.1 Refunds may be considered under the following circumstances:
a) If Revolt IT & Appliance Repair is unable to repair the device as agreed upon.
b) If the device experiences the same issue within the warranty period after repair, despite the device being used in accordance with the provided instructions and guidelines.
c) If there has been a genuine mistake made in the billing or payment process, resulting in overpayment.
1.2 Refund requests must be made within an agreed reasonable number days from the date of service completion. This may vary based on the item and services performed. If there is not an agreed number of days, the customer agrees that 1 week (7 days) is a reasonable specified period of time for a refund to occur for the amount paid for the services they received from Revolt IT and Appliance Repair.
2. Refund Process
2.1 To request a refund, please contact Revolt IT & Appliance Repair with detailed information about the issue and the service provided. You may be required to provide supporting documentation, such as repair documentation, invoices, or receipts.
2.2 Upon receiving your refund request, Revolt IT & Appliance Repair will review the information provided and assess eligibility for a refund.
2.3 If eligible, Revolt IT & Appliance Repair will process the refund in a timely manner. Refunds will be issued using the original method of payment, unless otherwise agreed upon.
3. Exclusions
3.1 Refunds will not be provided under the following circumstances:
a) If the device issue is unrelated to the repair service performed by Revolt IT & Appliance Repair.
b) If the device has been tampered with, modified, or repaired by a third party without explicit authorisation from Revolt It & Appliance Repair.
c) If the device has been damaged due to user negligence, mishandling, or misuse after the repair service.
4. Dispute Resolution
4.1 If there are any disputes or disagreements regarding refund requests, both parties agree to engage in good faith discussions to reach a resolution. If necessary, mediation or arbitration may be pursued in accordance with the laws of South Australia.